Updating A Website to Improve Customer Experience
Most companies today have websites, but many of the websites we see are outdated and were not originally made with customer experience in mind. Digital marketing is expected to steadily increase over the coming years; however, many companies are still treating digital as an afterthought when it comes to marketing budgets!
The days of searching through yellow pages are going away. Today people research businesses and products by doing online searches. It is therefore vital for businesses to make digital marketing a priority.
Jellyhaus were appointed by GP Lawyers for their website re-branding, design & build to integrate their customer portal, to improve customer experience. Working with GP Lawyers, we gave the company a more approachable look and feel. GP Lawyers created ‘customer journeys’ to break down the legal process and explain the services they provide, in a number of easy to read formats offering an improved customer service experience
The website is fully responsive for mobile devices from smartphones to tablets.
You can view the live site at gplawyers.co.uk
Give us a call today to discuss your project and for a quote.